Payment Methods & Issues

US regulations require sales tax to be added to online subscriptions where applicable. Regulations in the EU and the UK require VAT to be paid. Click here for the SOUTH DAKOTA v. W...

Our payment processing system has financial restrictions that will not allow us to accept payment from an account that originates from the following countries: Iran Syria North Kor...

We understand that payment or account issues can be frustrating and you'd like them to be resolved right away. The very best way to get your issue resolved quickly is to file a sup...

**December 2021 update for customers in India** Due to regulations passed by the Reserve Bank of India, PicMonkey and Shutterstock customers in India may see changes in service for...

You can pay for PicMonkey by using a debit or credit card, or with a PayPal account. Paying with a debit or credit card Click the blue credit card icon on the payment screen, and e...

Most often, unknown charges from PicMonkey are due to one of the following scenarios: Your 7-day PicMonkey free trial ended and converted to a paid PicMonkey subscription. Your mon...

If you have been billed for a PicMonkey subscription, but are being prompted to start a free trial or renew your account, one of the following two scenarios might apply: The accoun...